Marketing Audit & Gap Analysis for Contractors

Before you spend another dollar on marketing, find out where your current spend is going—and where it should go. We audit everything and show you exactly what's broken, what's working, and what's missing.

Get Your Marketing Audit
73%
of contractors are wasting money on at least one channel
40%
average waste identified in marketing audits
100+
data points analyzed in every audit
2-3
weeks from kickoff to actionable recommendations

Data from Capstone client audits and industry benchmarks

You Don't Know What You Don't Know

Most contractors are spending money on marketing. Few know if it's actually working. Can you answer these questions right now?

I know my exact cost per lead by channel—not what vendors tell me, what the data shows.

I know my cost per booked job by channel—the metric that actually matters.

I know exactly which channels to double down on and which ones to cut.

I can prove my vendors are delivering what they promised.

I know exactly where my biggest growth opportunities are hiding.

$5K+

wasted monthly on underperforming channels

40%

of leads lost to intake leakage

???

missed opportunities you can't see

If you're guessing, you're wasting money. Every month.

The Solution

A marketing audit replaces guessing with knowing.

What's Included in the Marketing Audit

01

Lead Source & Channel ROI Analysis

We trace every lead back to its source and calculate true cost per lead and cost per booked job by channel—not what vendors tell you, what the data shows.

02

Intake & Conversion Audit

We mystery shop your phones, test your web form response time, and review call recordings to find where leads are leaking and how to plug the holes.

03

Vendor Scorecard & Tracking Review

We evaluate every marketing vendor against clear KPIs and audit your analytics to ensure you're capturing data correctly and making decisions based on truth.

04

Competitive Analysis & Action Plan

We analyze your top competitors' positioning and vulnerabilities, then deliver a prioritized action plan ranked by impact—so you know exactly where to start.

This Isn't a Surface-Level Review

We dig into 100+ data points across your entire marketing operation. The audit takes 40-60 hours of senior-level work—and it's worth it whether you work with us afterward or not.

Marketing Audit Investment

Choose the depth that fits your situation. Most clients choose the Comprehensive Audit.

Essentials Audit

$2,500 one-time

A focused diagnostic of your highest-impact areas. Fast answers on what's working and what's not.

✓ Channel performance analysis

✓ Intake snapshot

✓ Top 5 recommendations

✓ 60-minute working session

Best for: Contractors who want quick clarity on their biggest leaks.

Most Popular

Comprehensive Audit

$4,000 one-time

The full diagnostic. We examine every aspect of your marketing and deliver a complete action plan.

✓ Full channel & ROI analysis

✓ Complete intake audit

✓ Vendor scorecards

✓ Competitive gap analysis

✓ Tracking & attribution review

✓ Prioritized action plan

Best for: Contractors who want the full picture before making decisions.

Audit + 90-Day Roadmap

$5,500 one-time

Diagnosis plus a documented execution plan. Know what's broken and exactly how to fix it, week by week.

✓ Everything in Comprehensive

✓ 90-day execution roadmap

✓ Budget reallocation plan

✓ KPI targets & milestones

Best for: Contractors ready to execute but want a clear game plan.

The audit is included in all Fractional CMO engagements. It's how every ongoing relationship begins.

One-time investment. No ongoing commitment required.

Is a Marketing Audit Right for You?

Perfect For

Contractors spending $10K+/month on marketing who aren't sure what's working
Businesses that grew on referrals and want to build a real marketing engine
Owners who feel like they're "doing marketing" but can't connect it to revenue
Companies about to increase spend who want to invest wisely
Teams frustrated with vendors but not sure if the problem is the vendor or the strategy

Not Right For

Startups with no marketing history or spend (nothing to audit)
Businesses looking for someone to just "run their marketing" without diagnosis
Contractors unwilling to share financial data or give account access
Companies who want validation, not truth (we'll tell you what's broken)

How the Marketing Audit Works

We follow a systematic process to evaluate your marketing from every angle. Most audits are complete in 2-3 weeks.

01
Week 1

Discovery & Data Collection

Kickoff call to understand your goals, concerns, and history. We gather access to analytics, ad accounts, CRM, call tracking, vendor contracts, and financial data.

02
Week 2

Analysis & Evaluation

Lead source audit, channel ROI analysis, intake testing (mystery shops), vendor performance review, tracking audit, competitive analysis, and website/SEO review.

03
Week 3

Report & Recommendations

Comprehensive audit report delivered. 90-minute presentation and working session. Prioritized recommendations, budget reallocation suggestions, and clear next steps—whether you work with us or not.

What Clients Do With Audit Findings

Example results from a roofing contractor 6 months after implementing audit recommendations.

Action Taken
Result
Cut underperforming direct mail
Saved $4,000/month
Reallocated budget to LSA
35% more booked jobs
Fixed intake response time
Booking rate: 52% → 71%
Replaced underperforming PPC agency
CPL dropped 28%
Added 8 service area pages
Organic leads up 40%

Net Result

Same marketing budget. 45% more booked jobs. Cost per job down 22%.

Results vary by market, starting point, and execution quality.

Audit vs. Fractional CMO: Which Do You Need?

The audit is always step one. What comes next depends on your team and goals.

The Audit (One-Time)
What it is: A comprehensive diagnosis of your current marketing
What you get: Report, findings, and prioritized recommendations
What happens next: You execute (or we discuss ongoing support)
Investment: $2,500–$5,500 one-time

Best for: Contractors who want clarity before committing, or who have internal resources to execute.

Fractional CMO (Ongoing)
What it is: Part-time marketing leadership embedded in your business
What you get: Strategy, vendor management, intake optimization, accountability
What happens next: We become your marketing department's leader
Investment: $5,500–$9,000/month

Best for: Contractors who want someone to own marketing outcomes, not just advise.

The audit is how every Fractional CMO engagement begins. It's how we know what to prioritize.

Frequently Asked Questions

What do I need to provide for the audit? +

We'll need access to Google Analytics and Search Console, ad platform accounts (Google Ads, Meta, etc.), your CRM or lead tracking system, call tracking platform (if you have one), vendor contracts and recent reports, and basic financial data (marketing spend by channel, revenue). We'll also schedule 2-3 hours of interviews with you and key team members.

How long does the audit take? +

Typically 2-3 weeks from kickoff to final presentation. Week 1 is discovery and data collection, week 2 is analysis, and week 3 is report delivery and working session.

Will you tell me things I don't want to hear? +

Probably. That's the point. We're not here to validate your current approach—we're here to find the truth. If something is working, we'll tell you. If something is wasting money, we'll tell you that too. The audit is only valuable if it's honest.

Do I have to hire you after the audit? +

No. The audit is a standalone deliverable. Many clients take the findings and execute with their own team or existing vendors. Others choose to continue with us for ongoing Fractional CMO support. There's no obligation either way.

What makes your audit different from a free "marketing assessment"? +

Free assessments are typically surface-level reviews designed to sell you services. Our audit is a deep, data-driven analysis with specific findings and actionable recommendations. We charge for it because it takes 40-60 hours of senior-level work—and it's worth it whether you work with us afterward or not.

Can you audit if I'm already working with agencies? +

Yes—in fact, that's common. We audit your agencies' performance objectively. If they're doing great, we'll tell you. If they're underperforming, we'll show you the data. Either way, you'll have clarity.

What if the audit reveals I don't need much help? +

Then you'll have confidence in your current approach and specific areas to monitor. Not every audit uncovers major problems—some clients are doing better than they thought. That peace of mind is valuable too.

Find Out What's Really Going On

No fluff. No sales pitch in disguise. Just the truth about your marketing—and what to do about it.

Get Your Marketing Audit